Goodspeed: Best way to get condo board to act

LINDA GOODSPEED
CORRESPONDENT
A better way to get the board’s attention on a new issue is to write board members a letter outlining your concerns.

QUESTION: I live in a 24-unit condominium complex. We have a pretty good board and things seem to be running well and in good shape except for the carpet in the hallways. It is often dirty and is becoming worn in places. I brought this up at a board meeting and asked about replacing it, but was pretty much ignored.

How can I get the board’s attention about this? I have talked to a couple of my neighbors and they agree with me that something should be done about the carpet. How can we get the board to do something?

ANSWER: Bringing up an issue at the board meeting is probably not the best way to get the board’s attention. Board meetings are business meetings with a set agenda that is sent out to all unit owners ahead of time so owners and board members have plenty of time to research and prepare for discussion of agenda items in advance of the meeting.

Bringing up a new item at a board meeting is probably not the best time and place to get the board’s attention.

A better way to get the board’s attention on a new issue is to write board members a letter outlining your concerns. Be concise, but also detail the problem. Propose a solution and why it is a good use of the association’s resources.

Send copies of the letter to all board members so that it gets the attention it deserves. Even better, talk to other owners to see if they have similar concerns as you and if they think it is an issue that should be addressed by the board.

You mentioned that a couple of your neighbors agree with you about the carpet. Get them, and others, to sign on to your letter.

If your concerns about the carpet still do not make the board’s agenda or is brought up at a board meeting but dismissed as a priority, you should consider running for the board yourself at the next election of officers.

Linda Goodspeed is a longtime real estate writer and author of “In and out of Darkness.” Email her at: lrgoodspeed@comcast.net.