Make a copy of the deed and send it to the mortgage loan officer who is working on the VA loan, and tell him or her that they are wasting your time and that he should have done his homework. Furthermore, if this delay causes you a more favorable interest rate, I would strongly protest.

QUESTION: My husband and I are buying a home and want to use a VA loan. We bought a previous home using a VA loan that we sold in 2005. I just found out that the Department of Veterans Affairs was never notified that we sold that house. Since then, we have purchased and sold another home (not using a VA loan). I have looked all over, but I cannot find the HUD-1 settlement form from the 2005 house and the VA says it cannot issue the certificate on the new loan for our home we want to buy until it receives the 2005 form. Is there anything we can do? I keep good records, but 2005 was 15 years ago. That seems a little extreme. What can we do if I can’t find this settlement statement?

ANSWER: It is a good idea for home sellers to keep their HUD-1 settlement statement in perpetuity for tax purposes.

Having said that, however, you do not need the form to prove that you no longer own that 2005 house. If you remember the address of the home, all you or an attorney have to do is to go to the Registry of Deeds office in the county where the house is located and do a title search. Since you sold the house in 2005, there should be a deed from you and your husband to the buyer at that time.

Make a copy of the deed and send it to the mortgage loan officer who is working on the VA loan, and tell him or her that they are wasting your time and that he should have done his homework. Furthermore, if this delay causes you a more favorable interest rate, I would strongly protest.

QUESTION: I am on the board of directors of a 32-unit condominium complex. We are self-managed. One of the unit owners died a few weeks ago and a relative showed us a copy of the death certificate and said he was the executor of the estate and asked to see the unit owner’s account. Is a death certificate sufficient for us to give this person information about the unit?

ANSWER: You should require proof that the person requesting the information is indeed the executor of the estate. Only the executor of the estate is entitled to see information about the condo owner’s account and is the person the condo association should contact regarding the payment of assessments.

A person who merely provides a copy of a death certificate and asks for information should be told by the board that he/she needs to show the proper documentation confirming that person is the executor of the estate.

Linda Goodspeed is a longtime real estate writer and author of “In and out of Darkness.” Email her at: lrgoodspeed@comcast.net.